Making Resident Support Even Simpler with Our 24/7 Call Center
While residential property owners and managers are used to being “on call” at all hours, receiving overnight inquiries about parking concerns or guest passes contributes to sleep loss and stress. Our app-based software for property owners and managers of apartment buildings, condominiums and residential communities, is alleviating this pain point with the launch of an industry-first 24/7 resident support call center, powered by our staff.
We are a full-service parking permit management system that uses easy mobile apps for residents of a variety of property types. Residents use the app to register their vehicles, order parking permits and reserve space for their guests. The app streamlines paperwork and other manpower-heavy tasks by simplifying enforcement with accurate vehicle and permit reports.
We are proud to announce that we are expanding the hours of our resident support call center, fielding inbound questions and concerns 24 hours a day, 365 days per year.
“Every aspect of our business is designed to address the real concerns our residential customers face, and many of them are handling all aspects of property management themselves,” said Kevin Wexler, founder and CEO of Reliant Parking Solutions. “Extending our resident support call center 24/7 is another way we’re helping to bring efficiency to the daily property management routine. Based on our relationships with property managers, a deep understanding of their unique property, and our impeccable customer service we can now easily handle resident issues by phone.”
Beyond increased efficiency, the resident support call center can help to increase resident satisfaction. Customers of the Reliant Parking Solutions software report a significant increase in positive reviews.
Get in touch to learn more and book a free Parking Strategy Audit.